Ordering by telephone: NB. You must notify us before midday the next working day if any items arrive from us broken or damaged in your delivery in order to be able to claim a refund or replacement item/s. Conditions of Sale:
Our orderline is open from 9 a.m. to 5.30 p.m. Monday to Friday. A message service operates at all other times.
Ordering by fax or post:
If you would like to place an order by fax or post, select the items you would like to buy and proceed to checkout. At the payment stage choose 'Postal Order Form'. The next page you will be able to print to fax or post with payment.
Delivery: CLICK HERE
Returns and Exchanges:
We hope that you are delighted with your purchase from Mr McGregor's. If for any reason you are unhappy with your purchase we will refund or exchange your goods as long as both the packaging and goods remain intact and are returned in perfect condition within 14 working days. Please return the item in its original packaging. Please note the parcel is your responsibility until it reaches us so please ask for proof of postage from your Post Office. We cannot refund items lost or broken in transit. Please allow up to 28 days for your return or exchange to be processed. If the return is the result of an error by Mr McGregor's, we will refund the delivery charge.
Every care has been taken to ensure that the descriptions and specifications were correct at the time of writing. All dimensions are approximate and whilst we take every effort to re-produce colour accurately, there may be slight variations that occur during reproduction. Some of the products are natural and handmade, and may vary slightly from the picture.
All prices are valid from December 2006 until March 2007. We reserve the right to alter our prices should the VAT rate be changed. All prices are denominated in UK Pounds Sterling (£).
Your Privacy
We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of registration or at the time of ordering. This data is referred to as 'personal information'.
When you order, we collect personal information such as your name, e-mail address, delivery address, telephone number, credit or debit card number and the card's expiry date. This allows us to process and fulfil your order and to notify you about the status of your order.
The information collected will also enable us to provide you with the best possible service on this site in the future.
Contact details
Mr McGregors
Street Farm
Oaksey
Malmesbury
Wiltshire
SN16 9TQ
Tel: 07778 529421
email: Helen@MrMcGregors.com
Version: September 2006