Delivery prices are to mainland UK addresses. If you require items to be delivered outside mainland UK please contact us for a quote.
If goods are in stock, orders are despatched within 7 days o0f receipt of your order. Items are often despatched within a couple of days but we cannot guarantee that they will be. You are advised to use our express delivery service if it is important it gets there next day. Should an item be out of stock, we will contact you with an estimated delivery date. NB. You must notify us before midday the next day if any items arrive broken or damaged in your delivery in order to be able to claim a refund or replacement item/s. Free shipping for all orders over £100.00 - please select 'Free Shipping' at checkout (applies to mainland UK addresses only).
Smaller items:
Small items e.g. a single pair of foxgloves or a Wildlife Guide will be charged at £1.50. If the total weight exceeds 500gms then P & P will be charged at £3.50.
Standard:
£5.50 per order on items weighing between .5kg but less than 2kg including packaging
Larger items:
If your total order weighs 2 kg or more and/or includes bulky items, they will be despatched via courier and charged at £6.50 per order.
Express:
A surcharge of £3 is required on standard and larger items to guarantee delivery within 48 hours. Orders must be placed before midday Monday to Thursday. NB Orders cannot be delivered on a Bank holiday.
A surcharge of £1 is required on small items to guarantee delivery within 48 hours. Orders must be placed before midday Monday to Thursday.
Christmas delivery times:
Standard delivery - Orders need to be placed before midday on 19th December to arrive before Christmas.
Express delivery - Orders can be placed until midday on 21st December for delivery before Christmas.
NB: These times are subject to stock availability - we will notify you as soon as possible if any items are out of stock. Packaging: Standard - In keeping with our environmentally responsible philosophy, we re-use packaging where possible and your purchases will arrive in re-cycled boxes unless you specify 'gift wrapping' under 'options' when purchasing the item. Gift wrapping - If you would like your purchase to arrive gift wrapped either to your own home or to another address please select this option for the item/s when ordering. We use high quality wrapping paper and tags from Phoenix Trading - please add the message you would like us to include with your gift in the 'customer comments' box.